Please find below the various ways in which you can book tickets for an event at the Brighton Centre; whether you're into music gigs, comedy acts, classical concerts, live theatre shows, exhibitions or good old-fashioned family entertainment, we have it all.
Please note that due to Promoter requests, you may not receive your show tickets until up to 5 days before the date of the event. If you have not received your tickets at this point or for any assistance regarding your tickets please contact us on 01273 290131 – please be aware that this telephone number is for information and support only and you cannot purchase tickets via this line.
To purchase tickets for the show of your choice over the counter, be it live music, classical concerts, family theatre entertainment, comedy, or a rock gig, please come down to the Brighton Centre Box Office at the front of the building on Kings Road. Open Monday to Saturday 10am – 4pm.
On show nights, the Box Office is open until the main act is on stage, which is approximately 8pm.
We accept cash and all major debit and credit cards including American Express. Credit Card fees may apply. We do not accept cheques or postal orders.
To purchase tickets for live entertainment including music gigs and comedy by Telephone, please call us on our automated system 0844 847 1515 (24hr facility run by Ticketmaster. Calls cost 7p per minute plus your phone company's access charge). Please note, booking fees will apply.
Please note, you are unable to book tickets over the 'phone direct with the Brighton Centre. The enquiry number listed (01273 290131) is an information line only.
Please be aware some shows at the Brighton Centre, particularly exhibitions and fairs, are not available to purchase via Ticketmaster so please always check our the information on the event's dedicated page before calling.
To purchase tickets for shows at the Brighton Centre, please use the link on the relevant event page. There is a search option to help you find an event by name and/or date. You can also search by show type including music, comedy, dance, theatre, family, exhibition and other (including sporting events, fairs and ice shows).
When you've found the show you are looking for click the “BUY NOW” button next to your chosen performance. This facility is run by Ticketmaster and booking fees will apply.
Please be aware some events at the Brighton Centre, particularly exhibitions and fairs, are not always available to purchase via Ticketmaster so please always check our the information on the event's dedicated page.
Tickets for all events can be booked in a number of ways:
By phone: call our access line on 01273 292695. This is a dedicated number for customers who have access requirements. The number connects directly with our Box Office staff who have an excellent knowledge of the venue and the layout of the seating. No booking fees apply.
By email: send your enquiries to firstname.lastname@example.org. Please include the word ‘Access’ in the subject line of your email so we can prioritise your email and respond as soon as possible. If your enquiry is urgent please mark it such. No booking fees apply.
In person: at the Brighton Centre Box Office, located at the front of the venue on the seafront. No booking fees apply.
By post: you’re welcome to write to us but please be aware the process will be slower and we’d advise not doing so for a ‘popular’ show in case it sells out before we get your letter. Mark correspondence FAO Box Office Access Champion, Brighton Centre, Kings Road, Brighton, BN1 2GR. Please do not send cash through the post, we’ll advise the best method for payment in our response.
For accessible seating requirements please contact our Box Office direct so we can ensure that you receive full guidance on our venue facilities and are able to book the best seats for your requirements.
We have an Access Statement which you may find useful; it's available to download as a PDF here or you can download it as a Word Document here. The Access Statement is also available in Easy Read and can be download as a PDF here or you can download it as a Word Document here. The Access Statement includes information on getting to the venue and parking, our early entrance policy, an arrival guide, making your way around the venue, the accessible facilities available in the venue and helpful contact details. Further information on accessibility of the venue is available here or visit our Accessible FAQs section.
We have recently introduced an Access Address Book at the Brighton Centre as part of our continued efforts to develop the venues accessibility. This new system has been designed to help our team better understand our customer’s needs and accommodate their requirements to ensure that the booking process is easier for you and more comprehensive for us.
Until we launched the Access Address Book we allocated accessible seating and particularly free Personal Assistants tickets, via an honesty system, we did not ask for proof of eligibility, and subsequently the system was open to abuse. In order to prevent such abuse and ensure these tickets are available only to customers with a legitimate need we decide to change the way we manage these bookings.
The implementation of this system means that we are now able to provide a greater number of tickets for our customers and identify areas of strength, and where we might need to improve. For those who require the aid of a free Personal Assistant it means greater ticket availability and for those who visit us independently it will ensure that we find the best location possible to ensure they enjoy the event.
If you do require assistance when visiting the Brighton Centre we do offer free Personal Assistant tickets in such cases. A significant advantage of this system is that, by registering eligibility for a free ticket, we are able to issue more tickets rather than old system where the amount was capped per event however, it does mean evidence is now required to be eligible for a free Personal Assistant ticket.
If you’d like further information on our Access Address Book you can download a useful information sheet ‘What is the Access Address Book?' or the Access Requirement form which you’ll need to complete to join our Access Address Book, available below as both word and pdf documents;
Personal Assistants are expected to help with way-finding, assisting the customer into and out of the venue and auditorium, buying and carrying food and drink, and undertaking all access requirements of the person they are attending with. They are not expected to leave the customer alone for long periods of time, be unable to meet the customer’s access requirements, or be inebriated at the event.
If your access needs have changed since booking your tickets please contact us and we’ll do everything we can to help you but it will be subject to ticket availability.
We have up to 18 spaces available for wheelchair users for most events however, we are looking to review and hope to increase this provision over the summer.
There are up to 8 spaces on the South Balcony’s accessible platform which is raised. This area is usually available on both seated and standing shows. The view from the platform is front facing and the area is stewarded. The area is accessible via both lift and stairs. The closest accessible toilet is 25 metres.
There are up to 8 spaces available in the front row of the West Stalls. This area is usually available for seated shows. The view from this area is side facing and is not raised. The area is stewarded. It is accessible via both lift and stairs. The closest accessible toilet is 25 metres.
There are 10 spaces for wheelchair users available on the raised accessible platform for standing shows located in the North West corner of the standing area on the main floor of the auditorium. This platform offers space for a further 5 customers who are non-wheelchair users but require accessible seating in the auditorium. The platform is raised, front facing and is stewarded. It is accessed via both lift and stairs. The closest accessible toilet is 30 metres.
Personal Assistants sit either alongside or directly behind the customer dependent on which are they are located in. As follows:
South Balcony + Standing Shows Accessible Platforms: The PA sits alongside the customer
West Stalls: The PA sits behind the customer
If your Personal Assistant needs to sit alongside you at events please let our Box Office team know so they can book you into the most suitable area. Please note that if you bought tickets prior to October 2016 your PA will be located behind you.
Tickets for the above accessible areas can only be booked via the Brighton Centre Box Office.
For customers who don’t require seats on the accessible platforms but do have limited mobility we advise booking seats at the back of the South Balcony for standing shows wherever possible. Alternatively on seated performances, the South or Flat Stalls have direct lift access, although please note, all apart from the Flat Stalls do have some steps to access the tiered seating. If you have limited mobility we recommend that you do not book seats in the East and West Balconies or the lower rows of the South Balcony as these areas are more difficult to access.
The Brighton Centre is a flexible venue and we’re here to help; we feel any part of our auditorium can be an accessible area if it works for you and your needs. We understand that everyone’s access-related requirements are different be it needing seats closer to the front, a quieter area, raised seating or front facing, so if you are unsure of what to book or for further advice and information please contact us; we’ll be happy to advise you on the different options available at the venue and book you into the best seats for you.
Be it a social gathering, a big family outing or a corporate booking, the Brighton Centre does offer a group booking service on many of our music gigs, comedy acts, classical concerts and live theatre shows; just look out for the "GROUP BOOKINGS" button on the event page where you will be directed to a group booking form or directed to Ticketmaster.
If we are not looking after this facility ourselves we can point you in the direction of the relevant ticket agency.
Either way it’s always best to give us a call on our group booking number 01273 292695, to discuss your options before proceeding.
Please note a booking fee may apply to reserve tickets. A "Group" is generally classed as a booking of 10+.
The seating plans below cannot be guaranteed for every event; they are based on our standard layout for live shows, be it a standing or seated music or comedy gig. Theatre, sport and family entertainment often have specific and changing requirements, and the below plans are provided as a guide only.
If a show has a very specific seating plan that varies from the below guides it will be available on the event's dedicated page as a downloadable media item.
There are varying ways you can choose to have your show tickets issued:-
PAPERLESS: Your mobile 'phone will be sent the E ticket; the barcode can be scanned from your 'phone on entrance to the show.
TICKETFAST: You will receive an email confirmation with the tickets as an attachment. You will be required to print off and bring your Ticketfast ticket with you as these will need to be scanned on entrance to the show.
HARDCOPIES: These can be received via the post or picked up from the venue Box Office. To pick up tickets you will need to bring the card you used to purchase the tickets and/or I.D.
All tickets for shows at the Brighton Centre, be it music, comedy, theatre or exhibitions, are scanned when you enter the venue via your own personal barcode. Any attempts to duplicate 'print at home' tickets will show up when scanned on entry.
You need to make sure that the barcode is clear and able to be scanned. If your ticket has been damaged, please contact us here to discuss voiding the original copies and obtaining a replacement.
Please be aware, if you have bought a standing ticket for a live music gig that also has seating, you will be required to swap your ticket for a wrist band. This will be clearly signposted, or please speak to a member of staff if you're unsure.
Be aware of unauthorised ticket agencies. If you use an unofficial ticket retailer or outlet, we do not guarantee you access and will not be able to assist you.
If in doubt please visit the Society of Ticket Agents & Retailers www.star.org.uk
If you feel a victim of an unauthorised retailer or outlet, we suggest that you call the police and report the company to the Trading Standards.
If you have, or suspect you may have been a victim of fraud when purchasing tickets, please report it to Action Fraud www.actionfraud.police.uk
Booking fees have become an industry standard necessity at commercial venues. Many venues now out-source their ticketing to independent ticketing agents. In our case, we use Ticketmaster.
When you're booking with Ticketmaster, whether it's online or over the 'phone, you’ll be charged a booking fee. However, Ticketmaster will always give you a clear breakdown of exactly what charges are involved. These fees are charged to cover the cost of their telephone and online booking systems and to ensure our customers can purchase tickets 24 hours a day, 7 days a week, worldwide. The total you pay to receive your tickets is usually broken down like this:
- The face value of each ticket
- A Booking Fee for each ticket
- A fulfilment fee for your booking
Ticketmaster knows no one likes to pay extra costs, so they do everything they can to keep their fees as low as they can, while still being able to offer you the best possible service.
This is the base cost of your ticket, set by the event organisers. Ticketmaster nor the venue are involved in deciding the price, but it's usually based on the costs involved in putting on a tour. If you really don’t want to pay an additional fee on top of the face value of the ticket you can purchase directly from the Brighton Centre Box Office over the counter (in person) Monday to Saturday 10am – 4pm where no fees are charged apart from postage (if required) and on credit card transactions, though we do appreciate and understand that this could be difficult if you are not local.
Booking Fee (included in the prices shown on this website)
This is the only part of your payment that Ticketmaster keeps – the face value goes straight to the event organisers. The booking fee helps Ticketmaster to cover the costs involved in running their website and telephone booking line. The booking fee can vary depending on the event.
This is usually one charge for the entire order and covers the cost of processing the booking from beginning to end. This means processing your payment and delivering your tickets, whether that's by post, box office collection or TicketFast.
If The Brighton Centre runs a competition to give away tickets or merchandise, the prize/s will be specified and non-exchangeable. Winners will be selected at random unless stated otherwise. No purchase necessary. Prizes are non-exchangeable, non-refundable or negotiable. Closing date will be specified and entries received after this date will not be counted. Winners will be required to collect their prize from the venue (usually on the night of a show). Any travel and accommodation will not be included as a part of the prize. The Judges decision is final. By entering a competition run by The Brighton Centre, an entrant is indicating his/her agreement to be bound by these terms and conditions. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
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By purchasing a ticket to an event at the Brighton Centre you are agreeing to the following Conditions of Sale. These are available on the back of all printed tickets or are listed below.
If you have purchased tickets via a Ticketing Agent we advise you familiarise yourself with their purchasing policy.
This ticket is issued on behalf of the organisation responsible for the event and is subject to the following terms & conditions. Details of the organisation responsible for the event (event promoter) are available on the front of the ticket, where possible, or otherwise on request from the Brighton Centre, Kings Road, Brighton, East Sussex, BN1 2GR.
PLEASE TAKE SPECIAL CARE OF YOUR TICKET AS IT CANNOT BE REPLACED. DO NOT LEAVE IN DIRECT SUNLIGHT. REMOVAL OF THE STUB INVALIDATES THE TICKET. YOU ARE ADVISED TO CHECK YOUR TICKETS ON RECEIPT. STROBE LIGHTING & OTHER SIMILAR EFFECTS MAY BE IN USE. THIS IS A NON-SMOKING VENUE.
1. Tickets cannot be exchanged or refunded after purchase, unless the event is cancelled, or there is a significant change to the headline act. If an event is postponed to another date, all reasonable endeavours will be made to notify customers who purchased tickets from either the venue, or our ticket agents, TICKETMASTER, and advise on the validity of the tickets for the rescheduled date. Tickets will usually remain valid, and refund requests will be accepted (usually up until 2 weeks prior to the revised date, unless otherwise notified). In the event of a date change at short notice (within 1 week of the event), all reasonable endeavours will be made to notify customers of the conditions that apply, and if these are not acceptable, a refund to the face value of the ticket only will be offered.
2. The management reserves the right to refuse admission, or to eject customers in reasonable circumstances (e.g. with consideration to Health & Safety, Environmental & Security concerns), and on occasion to conduct security searches to ensure the safety of customers. Please note that customers may be refused entry, or be ejected from the venue if they are (or appear to be) abusive, threatening, drunken, decline to be searched, carrying offensive weapons or illegal substances, or for any other anti-social behaviour. No refunds will be given to customers who are refused entry or ejected in such circumstances.
3. The management reserves the right to refuse admission if customers are, or appear to be under the age of 14 to the STANDING area of the venue. Also to any child who is, or appears to be, under the age of 14 and not deemed to be under appropriate supervision. No refunds will be given to those, who are refused entry in such circumstances.
4. No cans, bottles, alcohol or food will be allowed into the venue. Only food and drink purchased on the premises may be consumed in the venue.
5. No cameras, video or audio recording equipment are permitted without the permission of the Event Promoter.
6. Latecomers will only be admitted into the venue at a suitable break in the performance.
7. Brighton & Hove City Council does not accept responsibility for any loss, damage, death or injury in its venues, however caused, unless (i) the relevant party has breached its legal obligations; and (ii) such loss or damage is a foreseeable result of the breach. With regards to personal property (loss or damage) subject to the foregoing, the liability of the relevant party shall be limited to the reasonable cost of repair or replacement, subject to wear and tear.
8. Customers details are managed in accordance with the Data Protection Act and information may be used for registered purposes. CCTV and film cameras may be present at the Venue. Attending an event signifies ticket holders’ consent to the filming and sound recording of themselves as members of the audience without payment or copyright.
9. Resale or attempted resale at a price higher than that printed herein is grounds for seizure or cancellation without refund or other compensation, this includes, for the avoidance of doubt, any publication via the internet or any other means with the intend to resell for commercial gain.
10. In seated areas other members of the audience may stand up during the event. Refunds and compensation will not be offered if your view is restricted in this way.
11. We reserve the right to provide alternative seats where it is not possible to allow you to occupy the specific seat printed on your Ticket. In these circumstances we will use reasonable endeavours to provide you with a seat of equal value and we shall have no further liability to you as a result of the change in seats.
12. If you experience a problem please contact a steward so that we can resolve the issue at the event.
The relevant UK Law will apply to these Terms & Conditions, & the relevant courts of the UK will have exclusive jurisdiction in relation to the Terms & Conditions.
WARNING – prolonged exposure to loud noise may cause damage to your hearing. Flashing lights may be used during a performance.
We ask that you also take the time to read the additional TERMS OF ADMISSION below:
Bottle tops will be removed from all bottles to be taken into the Centre to reduce the risk of them becoming rolling trip hazards, or used as missiles. Occasionally, drinks will be decanted into plastic cups.
Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing. All children must have a ticket. Unless otherwise stated, children under 14 yrs must be accompanied by an adult (aged 18 yrs or over).
When purchasing alcohol, if you appear to be under the age of 25, you may be asked for proof of age.
We reserve the right to refuse to serve you alcohol if, in our reasonable opinion, we believe that you are intoxicated or likely to become intoxicated if we serve you further alcoholic beverages.
In case of emergency please follow instructions and directions from stewards, staff and/or other officials.
If you have any specific access requirements, please contact us before purchasing Tickets, to ensure that we can accommodate your requirements. Accessible seating may not be available unless it is arranged in advance.
All advertised times are approximate and subject to change. It is your responsibility to make appropriate arrangements to ensure that you arrive at The Brighton Centre in sufficient time in case the Event starts early and to ensure that you are able to stay until the close of the Event should you wish to if it overruns. No refunds will be payable and we will not be responsible for the cost of alternative travel arrangements or for any other loss you suffer (including loss of enjoyment) as a result of an Event not running to the precise advertised times.