House and Events Manager

The post of House and Event Manager will be required to manage events at the Venue, ensuring all client event detail, timelines and logistics are correctly interpreted, disseminated and adhered to and a customer-focused service is maintained at all times during the Venue’s annual events programme; amounting to 255 occupied event days, welcoming 250,000 leisure customers, 50,000 conference delegates and managing 125 client accounts.

The post holder will ensure that the Venue is always presented to the highest standards and remains compliant to best working practice during non-event days, providing management of all working personnel, contractors, and crew.

Working within an ever changing business environment, the post-holder needs to possess a strong quality driven customer focus, combined with a demonstrable ability to plan and monitor complex business change in an uncertain environment whilst managing events on site and processing large amounts of information on a daily basis. Alongside this, the post-holder will be managing multiple accounts, all with different desired outcomes and each with the potential to bring in large amounts of revenue to the Tourism & Venues Section. Attention to detail and understanding diverse needs is vital, with the ability to read situations quickly and think globally, understanding the impacts of each decision made on other areas of the business.