Access

***IMPORTANT CHANGES TO SERVICES***

Please take time to read our services changes coming into effect from 1 January 2025 including the permenant closure of our Box Ofice. Full details of changes are available to read here.

Thank you for choosing to visit the Brighton Centre, we look forward to welcoming you. As a venue we pride ourselves on being inclusive and have spent time working hard to improve the facilities and service we offer to our Deaf and disabled customers. We are delighted to have been awarded Gold Status by Attitude is Everything for our continued commitment to their Charter of Best Practice.

Attitude is Everything - Access Starts Online

We’ve put together an Access Statement which you will find useful. It includes clear information about getting to the venue and parking, our early entrance policy, an arrival guide, making your way around the venue, the accessible facilities available in the venue and helpful contact details and more. It is available to download as a PDF here or you can download it as a Word Document here. The Access Statement is also available in Easy Read and can be download as a PDF here or you can download it as a Word Document here.

We hope our Access Statement will provide you with lots of helpful information but if you do have any other questions please check out our Accessible FAQs section or you can contact us here.

We recognise the Sunflower Lanyard scheme and our staff are briefed to understand and support a customer wearing one.

When booking tickets for shows at the Brighton Centre, we ask that customers with accessible requirements contact our box office staff (see above) who will provide the best and most appropriate service. We can ensure that you are given full guidance on our venues facilities. Further information on how to book tickets and provision for Personal Assistants is available here.

You can also watch a 360 Virtual Reality Tour video of the venue here: https://www.youtube.com/watch?v=NNsPUAJKDPc We made this with local charity Stay Up Late with the aim being to give more information to people who may be anxious about new experiences; the video includes our foyer, bars and auditorium empty before a show and then filling up with people.

Visit these links in with a Virtual Reality headset if you have access to one to be fully immersed.