What's your assisted access entrance policy?

If you are unable to queue due to access needs, we will do all we reasonably can to help you. Please note we cannot organise early access into any parts of the auditorium itself, this includes standing and seated areas.

Generally, the entrance at the back of the venue, on Russell Road, is quieter than the main entrance at the front. A lift is available to the main Auditorium and bars on the first floor.

We can arrange for you to come and visit the venue in advance of your booking (when there is no event on) if you think it would be helpful to familiarise yourself with the building before you attend an event.

Please contact us for advice.